1. General Information
These Frequently Asked Questions (FAQs) are provided to help you understand various aspects related to Anthony’s Clothing, our products, services, and policies. The information in these FAQs is for general guidance only. If you have specific questions that are not addressed here, please contact our customer service team at sale@licxrweox.shop or call us at 2024432927.
2. Product – Related FAQs
2.1 What types of products do you offer?
We specialize in ladies’ clothing. Our product range includes dresses, tops, bottoms, outerwear, and accessories. You can explore our full collection on our website, anthonysclothings.com.
2.2 How can I find the right size?
We provide a detailed size chart on each product page. Please refer to the measurements provided and compare them with your own body measurements to select the most suitable size. If you’re still unsure, our customer service team is available to assist you.
2.3 What are the materials used in your products?
The materials used vary by product. We strive to use high – quality fabrics, including cotton, silk, polyester, and blends. Product descriptions on our website will specify the materials used for each item.
2.4 Do you offer plus – size clothing?
Yes, we offer a selection of plus – size clothing to accommodate a diverse range of body types. You can filter our product listings by size to find plus – size options.
3. Order – Related FAQs
3.1 How do I place an order?
To place an order, simply add the desired items to your shopping cart on our website. Review your cart, enter your shipping and payment information, and follow the prompts to complete the checkout process.
3.2 Can I cancel an order?
You can cancel an order before it has been processed. Please contact our customer service team as soon as possible at sale@licxrweox.shop or 2024432927. Once an order has been processed and shipped, our return policy will apply.
3.3 What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), as well as PayPal. You can choose your preferred payment method during the checkout process.
4. Shipping – Related FAQs
4.1 Where do you ship?
We ship to all addresses within the United States. Currently, we do not offer international shipping.
4.2 How long does shipping take?
Shipping times vary depending on the shipping method you choose. Standard shipping typically takes 3 – 7 business days, expedited shipping takes 2 – 3 business days, and express shipping takes 1 – 2 business days. These are estimated delivery times and may be affected by factors such as carrier delays or shipping address issues.
4.3 How much does shipping cost?
Shipping costs depend on the shipping method and the weight of your order. For standard shipping, orders under $50 may incur a $5 shipping fee, while orders of $50 or more qualify for free standard shipping. Expedited and express shipping have additional fees, which are calculated at checkout based on your order details.
5. Return and Exchange – Related FAQs
5.1 What is your return policy?
You can return items within 30 days of the delivery date. The items must be in their original condition, with all tags attached and in the original packaging. Please refer to our detailed Return and Exchange Policy on the website for more information on how to initiate a return and the eligibility criteria.
5.2 How do I exchange an item?
To exchange an item, contact our customer service team at sale@licxrweox.shop or 2024432927 within 30 days of the delivery date. Provide your order number, the item you want to exchange, and the reason for the exchange. Our team will issue a Return Merchandise Authorization (RMA) number and guide you through the process.
5.3 Will I get a refund for the return shipping cost?
If the return is due to a defect or an error on our part, we will provide a prepaid return shipping label, and you will not be responsible for the return shipping cost. For returns due to other reasons (such as a change of mind), the customer is responsible for the return shipping cost.
6. Website and Account – Related FAQs
6.1 How do I create an account?
On our website, click on the “Create Account” link. You will be prompted to enter your email address, create a password, and provide some basic information. Creating an account allows you to track your orders, save your shipping and payment information for future purchases, and receive personalized offers.
6.2 I forgot my password. What should I do?
On the login page, click on the “Forgot Password” link. Enter the email address associated with your account, and we will send you an email with instructions on how to reset your password.
6.3 Is my personal information safe on your website?
We take the security of your personal information seriously. Our website uses industry – standard security measures to protect your data. Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal information.
7. Customer Service – Related FAQs
7.1 What are your customer service hours?
Our customer service team is available Monday – Friday, 9:00 AM – 5:00 PM MST. You can reach us via email at sale@licxrweox.shop or by phone at 2024432927 during these hours.
7.2 How can I provide feedback or suggestions?
We value your feedback and suggestions. You can send us an email at sale@licxrweox.shop. Your input helps us improve our products, services, and customer experience.
8. Policy Changes
We reserve the right to update and modify these FAQs at any time. Changes will be posted on our website. It is your responsibility to review these FAQs periodically for any updates.
This FAQs policy is subject to our Terms of Service and other policies available on our website, anthonysclothings.com. If there are any conflicts between the information in these FAQs and our other policies, the terms of the other policies shall prevail.