Refund and Returns Policy

I. General Policy

At Anthony’s Clothing, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, you may be eligible to return or exchange the items in accordance with the following policy. This policy applies only to purchases made directly from our website, anthonysclothings.com.

II. Eligibility for Return and Exchange

  1. Return Eligibility
    • Items must be returned within 30 days of the delivery date. Returns received after 30 days will not be accepted.
    • The items must be in their original condition, with all tags attached, and in the original packaging. Items that have been worn, washed, damaged, or altered are not eligible for return.
  2. Exchange Eligibility
    • Exchanges are accepted within 30 days of the delivery date.
    • Similar to returns, the items for exchange must be in their original condition, with all tags attached, and in the original packaging.

III. How to Initiate a Return or Exchange

  1. Contact Us
    • To initiate a return or exchange, please contact our customer service team at sale@licxrweox.shop or call us at 2024432927. Provide your order number, the reason for the return or exchange, and the items you wish to return or exchange.
  2. Return Authorization
    • Our customer service team will review your request and issue a Return Merchandise Authorization (RMA) number if your request is approved. This RMA number is required for all returns and exchanges.
    • Please include the RMA number clearly on the return shipping label and on a piece of paper inside the return package.

IV. Return Shipping

  1. Return Shipping Cost
    • For returns due to a defect or an error on our part (such as the wrong item shipped), we will provide a prepaid return shipping label. You will not be responsible for the return shipping cost.
    • For returns for other reasons (such as a change of mind), the customer is responsible for the return shipping cost. We recommend using a trackable shipping method to ensure the safe return of your package.
  2. Shipping Address
    • Please send your return package to the following address:
      VALUEVAULTSS LLC
      Attn: Returns Department
      21854 E Via De Olivos, Queen Creek, AZ 85142 – 4892

V. Processing of Returns and Exchanges

  1. Return Processing
    • Once we receive your return package, it will be inspected to ensure it meets the return eligibility criteria.
    • If the return is approved, we will issue a refund to the original payment method within 5 – 7 business days. Please note that it may take additional time for the refund to be reflected in your account, depending on your bank or payment provider.
  2. Exchange Processing
    • After receiving your exchange request and the items to be exchanged, we will process the exchange within 3 – 5 business days.
    • If the item you want to exchange for is in stock, we will ship it to you as soon as possible. If the item is out of stock, we will notify you and offer you alternative options or a refund.

VI. Final Sale Items

Certain items are marked as “Final Sale” on our website. Final sale items are not eligible for return or exchange, unless they are defective or damaged upon receipt. Please carefully review the product details and markings before making a purchase.

VII. Exceptions and Special Cases

  1. Damaged or Defective Items
    • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a full refund, including the return shipping cost.
    • Please provide us with detailed information about the damage or defect, along with photos if possible, to help us process your claim quickly.
  2. Custom or Personalized Items
    • Custom or personalized items are generally not eligible for return or exchange, unless there is a defect or an error on our part. Please make sure to double – check all customization details before placing an order.

VIII. Policy Changes

We reserve the right to modify this return and exchange policy at any time. Any changes will be posted on our website, anthonysclothings.com. Your continued use of our services and purchases from our website after the policy change indicates your acceptance of the new policy.

If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact our customer service team at sale@licxrweox.shop or call 2024432927.